Pricing Procedure:  This price sheet is to be given to anyone inquiring about doing business with Unigrip.

No less than 12 of the same item may be purchased at direct cost.  NO SINGLE SALES.  We are a manufacturer and as such, if you can’t afford to buy in volume we encourage you to tell your favorite distributor about our products. No one can sell our products for less than the direct price except a distributor.  

 

Advance Payment:  Customers must pay in advance by check for any items purchased unless it is a C.O.D. credit card or paypal purchase.  

Long standing customers may make other arrangements. Customers should be told that there will be a 6 to 8 week wait for any items that are not currently in stock.  Overseas shipments are subject to import/export conditions and may take a little longer.  All orders are on a first come first serve basis.  We pride ourselves in customer service so you will be told every step of the way how your order is doing.

If there are any questions concerning your order we are only an email away from giving you an answer.

 

Damages & Losses:  Unigrip will not be held responsible for the delay or damage of any item beyond its control.  If merchandise is received damaged in freight, dealers must call the local or National UPS office to file a damage and re-compensatory claim.  In cases of damage of more than $100.00 (U.S.D. value) a UPS officer may wish to inspect the damaged freight on site.  Damaged merchandise must be kept in the original packaging to determine where/how the damage has occurred.  Call tags will not be issued for damage inflicted by UPS.  Further, if a damaged package is sent directly back to the manufacturer it will automatically void the guarantee.

 

Guarantee Procedures:  All Unigrip products are guaranteed to be free from manufacturing defects for a period of 30 days.  It is the responsibility of the consumer to take an item to the point of purchase with a copy of all the necessary documentation to collect on this guarantee. The dealer must first determine if the consumer has a valid claim.  All returns must have prior written approval from our customer service department, an RMA number, and a copy of the original purchase order to determine if the product was purchased from Unigrip.  The original purchase order must be scanned and attached to an email and sent to Unigrip@msn.com.  A description of the problem or defect must be outlined in the correspondence.  If necessary, the factory may want to inspect the broken pieces.

 

Misuse by Consumer:  Unigrip is not responsible for the misuse of its products. If it is determined that the defect was caused by the consumer, Unigrip reserves the right to charge back the wholesale cost of an item to the dealer. The dealer may then at his discretion, credit or charge his customer for the item.  All shipping and handling charges surrounding an RMA must be absorbed by either the dealer or his customer.

 

New Accounts & Backorders: All new accounts must fill out a credit application or shipments will be sent C.O.D. All shipments without a credit application or credit card on file must be paid for in advance.  Retailers must allow 8 to 10 weeks for delivery if an item is not currently in stock.  Unigrip reserves the right to backorder any items that will not be filled within the 8 to 10 week time frame and, to issue a new purchase order for the remaining items on backorder.  All Unigrip products are handmade and subject to strikes, labor disputes, illnesses and acts of God beyond Unigrips’ control. 

A refund will cheerfully be given for any products that cannot be made and distributed in a reasonable amount of time according to this industry.

 

N.S.F. Checks:  Any checks written out to Unigrip must first clear the bank before the factory is notified to begin shipping.  Whenever possible, the dealer’s UPS or FED EX shipping number is to be used.  Any non sufficient fund checks will be charged a $20.00 service charge for the first offense and a $40.00 service charge for the second offense.  After that, the account will be placed on a cashiers check or money order only basis.  Any outstanding balance will be charged at the rate of 2% per month, 24% per annum.  The delinquent account will also be turned over to our collection agency and any and all legal expenses associated with the collection of the debt will be charged to the dealer and/or consumer.

 

Changes of Prices and Contract:  Unigrip reserves the right to make changes to its prices, and addendums to its contracts and policies, at any time at its sole discretion, without giving any prior notice of any kind to anyone.